You always responded promptly and accurately, which put me at ease.
2022.08.12
Email from a customer in Tokyo who used our DNA testing service
see DNA Inc. Mr./Ms. ●●
Thank you for your continued support.
Thank you very much for reporting the test results this time.
I felt even more reassured to be able to receive the report on both alleged fathers 1 and 2 at the same time.
Thank you so much.
Below are my answers to the questionnaire.
1. Reason for choosing seeDNA
While searching on the internet, I found the information on your website very easy to understand. The good reviews from users
were also a deciding factor.
2. Customer service
I had many concerns and asked questions many times, but you always responded promptly and accurately, which put me at ease.
3. Testing fee
I think it is reasonable.
4. Testing speed
Although I requested the express test, the waiting time felt long and anxious, but you also told me the estimated testing timeframe, so I was able to sort out my feelings while I waited.
5. Result report
The result was exactly what I had hoped for, and I felt very relieved.
My morning sickness was hard and I was feeling more down day by day, but my anxiety was dispelled and I was able to feel positive.
I am glad I had the test done.
6. Anything else you noticed
Nothing in particular.
Thank you very much.
Thank you so much for everything this time.