[Prenatal DNA Testing] The website stated that the online reviews were reassuring
2022.07.13
Email from a customer in Mie Prefecture who used our prenatal DNA testing
Thank you for your assistance.
Thank you very much for sending me the test results this time.
1. Why I chose seeDNA
→ When I was gathering information online, it felt like there were many users, and the website stated that the online reviews were reassuring.
2. Customer service
→ You responded courteously both by phone and by email,
which eased my anxiety. Thank you for the answers that I found convincing.
3. Testing fee
→ I don't know about other companies, so I can't really make a comparison.
4. Testing speed
→ I don't know about other companies, the technical details, or the standards, so I can't really make a comparison.
5. Result report
→ It was a result I found convincing. Thank you for sending me the details in a PDF.
6. Other things I noticed
→ I think most people who make a request do so not out of a sense of gain or loss, but because they feel anxious,
so I didn't feel that the ""sale"" label on personal item testing was particularly appropriate.
Thank you for your courteous support from beginning to end.
When I was once considering an abortion, I learned about your company, and it became an opportunity to reexamine myself.
It's all with the benefit of hindsight, but I hope that institutions like yours will spread throughout the world and that more people will find even a little hope.
Thank you very much.