DNA鑑定|一生の悩みを2日で解決|国内自社ラボDNA鑑定

The website was easy to view

2022.07.06

Email from a customer

Email from a customer in Okinawa Prefecture who used our DNA testing

1. Reason for choosing seeDNA
The website was easy to view.

2. Customer service
I called once. The woman I spoke with was kind.

3. Testing fee
I am satisfied.

4. Testing speed
It was faster than I expected.

5. Results report
I was very shocked. But I am glad I had it done.

6. Other things that concerned me, etc.
Honestly, I am thinking of having the test done once more at a different company.
I have a question: with this kind of testing, is it possible to mistakenly get a result of 0%?
I read online that accuracy often drops with prenatal testing, but how about postnatal testing?
Is it possible for accuracy to drop due to deterioration of the sample from heat or the passage of time?

Reply from seeDNA

Thank you very much for using our testing service this time.

It is by no means the case that prenatal DNA paternity testing is inferior in accuracy to postnatal DNA paternity testing.
If deterioration of the sample due to high temperatures or the passage of time after sample collection were a problem,
then our reported result would be "test not possible," and we would ask you to resubmit the sample.
The fact that we have provided a result means that there was no problem with the sample.

Of course, we do not report results in error.
We report only after repeated checks.
Even if you have the postnatal DNA paternity test performed again,
as long as the sample is from the same person, the result will be the same.

If there is anything unclear, such as how to interpret the results,
please feel free to contact us.

Finally, if this test has been of even a little help to you, all of us here are truly delighted.
We wish you continued good health and happiness.