[Prenatal DNA Testing] It was an online confirmation, but the basis for the analysis was clearly stated, and I am satisfied.
2022.06.28
Email from a customer in Kagoshima who used our prenatal DNA testing
1. Reason for choosing seeDNA
Since it was recommended by my husband, I am not entirely certain of the reason we chose your company,
but I believe a major reason was being able to have the test done at an early number of weeks.
2. Customer service
You replied to emails very quickly, and you promptly handled the hospital appointment as well.
3. Testing fee
I don't know the standard fee, but I am satisfied.
4. Testing speed
Because it was an early number of weeks, I understand that it can't be helped that it takes 10 days,
but I couldn't wait for the results, and afterward I thought I should have requested the express testing option.
5. Reporting of results
It was an online confirmation, but the basis for the analysis was clearly stated, and I am satisfied.
6. Other things I noticed, etc.
Even though it was all done via email only, the testing went smoothly and I am very grateful.
It seems the handover was also taken care of, the email replies were speedy, and I am very satisfied.
Thank you very much.