[Prenatal DNA Testing] seeDNA was the only company whose website states that testing is always performed twice
2022.04.22
Email from a customer in Tokyo who used our prenatal DNA testing
I have reviewed the test results.
Thank you for your prompt and courteous handling.
If the occasion arises again, I look forward to working with you.
Below are my answers to the questionnaire.
1. Reason for choosing seeDNA
Because you perform the test twice, plus a triple check.
As far as I researched, seeDNA was the only company whose website states that testing is always performed twice.
2. Customer service
Your responses by phone and email were very quick, and you answered my questions politely. I am grateful.
3. Testing fee
It is not inexpensive, but taking everything into account, such as the two tests and the speed of the results report, I am satisfied.
4. Testing speed
I am very satisfied that you reported the results in the shortest possible time.
5. Results report
When applying for the test, I requested that "because this was in vitro fertilization, please tell us not only the relationship with the father but also the relationship between the mother and the fetus,"
and I am grateful that you included this in the report as I had hoped.
The report also detailed the photos of the specimens, the test content, and the test data, which put both my husband and me at ease.
6. Any other concerns, etc.
Nothing in particular. Thank you very much.