Every staff member handled things at just the right balance.

Thank you for your assistance.
Thank you for carrying out the test.

My answers are as follows.

1. Reason for choosing seeDNA
Google search

2. Customer service
Although it was a sensitive matter, the tone of every staff member's emails was just the right balance.

3. Testing fee
Average

4. Testing speed
It was handled within the stated period, but given the nature of the content, waiting was nerve-wracking.

5. Reporting of results
Nothing in particular

6. Other things that caught my attention, etc.
Since this is something I don't want others to know about,
I was quite careful, for example, to make sure no one else could see your company's logo at the time of sample collection.

That is all.