DNA鑑定|一生の悩みを2日で解決|国内自社ラボDNA鑑定

Because I imagined they were running an efficient operation

2022.02.22

Email from a customer

Email from a customer in Tokyo who used our DNA testing

1. Reason for choosing seeDNA
 Because I imagined they were running an efficient operation

2. Customer service
 The phone support was Good, but on the operational side, for a company offering such an expensive service, it felt rather stingy

3. Testing fee
 For the first time, this price may be fine.
 But if it comes to a second or multiple tests, I'd like a discount.
 If you offered a discount, I would place an additional order right away.

4. Testing speed
 I'd like it to be a little faster.

5. Result report
 The results were easy to understand

6. Other things I noticed, etc.
 Some recent new credit cards trigger two-factor authentication.
 With cards like that, payment can't be completed, so I'd like you to add a system other than PayPal.