[Prenatal DNA Testing] Everything was handled carefully and properly, so I felt your company's pricing was reasonable.

Thank you very much for your help with the prenatal DNA test that I used this time.

1. Reasons for choosing seeDNA
While there are companies that do not offer a re-test if the test becomes inconclusive, you had a proper system in place to re-test, which gave me peace of mind.
Also, when I searched the internet and read reviews, there was nothing negative, and I had the impression that many people use your service, which was another reassuring factor.
Furthermore, the speed and thoroughness of your responses to my email inquiries was the deciding factor.
It also left a good impression that even the individual name of the person handling the response was included when I received emails.

2. Customer service
I felt it was very good and not mechanical.
Also, your replies came faster than other companies, which was reassuring.

3. Test fee
Since it is a proper test, I think it is unavoidable that it is expensive.
There were other companies that were cheaper, but I had concerns about their terms, there was no explanation of the test content, and something felt suspicious about them, so I felt that your company's price, where everything was handled carefully and properly, was reasonable.

4. Testing speed
I did wish it could be a bit faster, but I felt it was the number of days that was necessary.

5. Results report
I had imagined the results report page would be a single sheet, so I was surprised that a reference page was included.
I cannot understand it in detail, but the fact that not only the results but also the test content and so on were attached made me feel that the testing had been done properly, and it increased my trust in the results.

6. Other things that caught my attention
I hope you will continue to respond carefully to users who are feeling anxious.
Thank you very much.