DNA鑑定|一生の悩みを2日で解決|国内自社ラボDNA鑑定

[Prenatal DNA Test] Because it uses advanced, cutting-edge technology, I understand that the accuracy is high

2022.02.10

Email from a customer

Email from a customer in Tokyo who used the prenatal DNA test

Thank you for your continued support.
Thank you for sharing the results.
I applied for the campaign, and I was wondering when and how the guidance regarding receiving the specimen collection kit for the child after birth,
as well as collecting and sending it, will arrive.
I would appreciate your confirmation.
Also, I am sending the questionnaire.


1. Reason for choosing seeDNA
Because I felt reassured by the accuracy, track record, and the phone support response.

2. Customer service
Overall, you responded promptly and accurately, so it was good.
Regarding the misprint in the pamphlet, you mentioned you had noticed it in advance,
so I think it would have been even better if you had informed me before the customer noticed it.

3. Testing fee
I think it is very expensive, but I understand that the accuracy is high precisely because it uses such advanced, cutting-edge technology.

4. Testing speed
It would be reassuring if the results came out faster.

5. Result report
I was reassured that it was written in a way that the basis was also understandable.

6. Other concerns, etc.
As I noted at the top of the email, I am concerned about the handling of the child's specimen for the campaign.
Thank you in advance.

Reply from seeDNA

If this test has been of even a little help to you, all of us are truly delighted.
We wish you continued good health and happiness in the future.

Regarding the specimen collection pamphlet, we apologize for the inconvenience caused.

As for the campaign information,
nine months after the order date of the prenatal DNA test, an email announcing the campaign will arrive,
and when you reply to it, we will ship the ultra-high-precision test kit.
Please collect only the child's oral epithelium and return it in the return envelope.

About the free campaign for the post-birth ultra-high-precision paternity test

If you have any other questions, please feel free to contact us.
Thank you very much.