DNA鑑定|一生の悩みを2日で解決|国内自社ラボDNA鑑定

[Prenatal DNA Testing] I chose the company with the most questions asked about it.

2022.01.31

Email from a customer

Email from a customer in Tokyo who used our prenatal DNA testing service

Thank you for your continued support.
This is ●●.

Thank you very much for reporting the test results this time.
I have safely confirmed them from My Page.
Please allow me to answer the survey below.

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1. Reason for choosing seeDNA
→ I chose the company based on whether it was frequently selected and the number of questions asked about it on Q&A sites (such as Yahoo! Chiebukuro and Mamari).

2. Customer service
→ Both before and after the test, you answered promptly and politely. Since the person in charge changed multiple times within a single exchange, I felt slightly uneasy only about that, but I understand it was handled that way as a result of prioritizing speed.

3. Testing fee
→ It is somewhat expensive, but I think it is either appropriate or a little cheap for the going rate. (I declined this time, but some options come with a free postnatal test.)

4. Testing speed
→ I did not add the express test option, but even so I received the results in the shortest time.

5. Results report
I received it in detail. (I will omit whether or not it matched what I had hoped for.)

6. Other things that caught your attention, etc.
Nothing in particular
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Thank you very much for your prompt and courteous handling this time.
Thank you in advance.