[Prenatal DNA Testing] \"After researching various options, this company had high ratings in reviews as well, so we decided to request our test here\"
2021.12.28
This is an email from a customer in Gifu Prefecture who used our prenatal DNA testing service on December 27, 2021.
Thank you so much this time.
I was truly anxious and contacted you many times, but you always replied so quickly. Since the results fell over the year-end and New Year holidays, I had resigned myself to that being unavoidable, but with the express testing the results arrived on the earliest possible day.
I am truly grateful. Thank you very much.
> 1. Reason for choosing seeDNA
> I inquired with several companies about testing, but this one replied the fastest, which gave me great peace of mind and made me feel I could trust you. Also, after researching various options, this company had high ratings in reviews as well, so I decided to request the test here.
> 2. Customer service
> I contacted you with my concerns by email almost every day, but your responses were truly fast and I was very grateful.
> 4. Testing speed
> I was worried that because it fell over the year-end, it might take until the last day, but I received a reply on the earliest possible day.
> 5. Reporting of results
> The results were what I had hoped for and I was greatly relieved.
> 6. Other things that came to mind
Nothing in particular