[DNA Identity Testing] \"The polite explanation over the phone and the conscientious attitude left a favorable impression\"

This is an email from a customer in Hyogo Prefecture who used our DNA Identity Testing service, received on December 20, 2021.

Thank you for the testing.

Survey responses below

1. Reason for choosing seeDNA... While looking for a method that would allow testing as easily as possible, I saw your online advertisement and decided to request it.

2. Customer service... The polite explanation over the phone regarding how to make the initial request, along with the conscientious attitude, left a favorable impression.

3. Testing fee... It would be perfect if it could be a little more reasonable, but compared to other companies it is quite affordable, so I am grateful.

4. Testing speed... When you informed me of the scheduled timeline, my impression was that it was longer than I expected, but the results came out considerably earlier than that, so I am satisfied.

5. Results report... I think this method is fine.

6. Other comments or concerns... Nothing in particular.