I think it's the most reasonable price compared to other companies.
2021.12.03
An email from a customer in Hokkaido who used our DNA testing service on December 1, 2021.
This is ○○.
Thank you for informing me of the test results. I will check them via the dedicated page.
Regarding the survey you provided, I have answered below, so please review it.
1. Reason for choosing seeDNA
→ Because it was the most desirable after comparing online reviews and the testing prices of other companies.
2. Customer service
→ I am satisfied, as you were considerate about things like the addressee on the test kit after I placed my order.
3. Testing fee
→ When I removed the unnecessary options, I think it's the most reasonable price compared to other companies.
4. Testing speed
→ About two weeks after ordering on 11/15, just as stated in the advance information.
5. Result reporting
→ I felt reassured being notified by email at each step: shipment of the test kit, arrival of the samples and start of testing, and the test results.
6. Other things you noticed, etc.
→ Nothing in particular.
That is all. Thank you very much.