DNA鑑定|一生の悩みを2日で解決|国内自社ラボDNA鑑定

[Prenatal DNA Testing] We judged that seeDNA could be trusted because there were many reviews.

2021.12.01

Email from the customer
A captured image of the email received on November 30, 2021

This is an email from a customer in Tokyo who used our prenatal DNA testing service on November 30, 2021.

To the person in charge at seeDNA Co., Ltd.

My name is ○○, and I recently requested a test.
Thank you very much for carrying out the test on this occasion.

I would like to answer the survey.

1. Reason for choosing seeDNA
Answer: When I looked it up online, I found that you could do speedy testing, and since there were many reviews, I judged that you could be trusted.

2. Customer service
Answer: I contacted you by email and phone, and you also visited during the re-testing, and in every case you guided me very kindly.

3. Testing fee
Answer: You handled it for under 200,000 yen with a free re-test, and I am very satisfied.

4. Testing speed
Answer: It became a re-test, so it took considerably longer than the originally scheduled result date, but I am satisfied.

5. Result report
Answer: It was easy to understand. Also, the fact that you could report by email only was very helpful.

6. Other things you noticed, etc.
Answer: I am very grateful for your polite guidance. Thank you so much on this occasion.

That is all