[Prenatal DNA Testing] It was my first time and I was anxious, so I felt reassured.
2021.11.29
This is an email from a customer in Okayama Prefecture who used our prenatal DNA testing service, received on November 27, 2021.
I received the results report today. Thank you very much.
I am sending the questionnaire. Thank you in advance.
1. Reason for choosing seeDNA
Because I searched on a search engine, compared it with other companies, and had a good impression of it.
2. Customer service
They replied politely. It was my first time and I was anxious, so I felt reassured.
3. Testing fee Well, it is expensive. Compared to other companies, maybe it was cheaper? I think.
4. Testing speed
It took a long time for the sample kit to arrive. The testing speed was fast, so that was good.
5. Results report
Since there are technical terms that are hard for a layperson, it felt a little difficult, but it was still good.
6. Other things you noticed, etc.
Based on these results, I would like to do the next test. I would be glad if I knew how to do it.
For example, I think it would be easy to understand if there was guidance such as "for identity testing, go here; for DNA testing, go here."
I have no idea how to go about the procedure for comparing with these results.
Thank you in advance.