[Prenatal DNA Testing] Thank you for freeing me from my worries and anxiety.
2021.11.09
This is an email from a customer who used our private prenatal DNA testing service.
Thank you so much for freeing me from my worries and anxiety.
I am so relieved by the test results.
Now I can finally pour my love into my own child with peace of mind.
Thank you very much.
1. Customer service
You were very kind, and whenever I asked about small concerns or things I didn't understand, you always gave clear and courteous answers right away, so I could entrust everything to you.
There were circumstances behind my decision to have fetal DNA testing, but I am truly glad I chose a service where the process moved forward without a single worry.
You also introduced me to a designated hospital for the blood draw, so I was able to have the sample collected smoothly.
seeDNA also handles the receipt of samples on weekends, so being able to ship whenever I liked was a huge help for me, as I work on weekdays.
2. Testing fee
Since you perform speedy testing with advanced technology, I think it is appropriate.
3. Testing speed
It was so fast that my anxiety quickly turned into relief—fast and yet trustworthy.
4. Reporting of results
It was a nerve-wracking moment, but
the courteous, at-a-glance easy-to-understand report of the results took the weight off my chest in an instant.
5. Other things I noticed, etc.
Nothing in particular. I think the results say it all.