[Prenatal DNA Testing] Thank you for your support this time.
2021.11.04
An email from a customer in Tochigi Prefecture who used our prenatal DNA testing service.
Thank you for your support this time.
It took me some time to be emotionally ready,
but here are my survey responses regarding this prenatal DNA test.
1. Customer Service
Even during my first phone inquiry, you responded politely.
Also, you explained everything in detail throughout our email exchanges, so I felt reassured leaving it in your hands.
2. Testing Fee
Since the lab is a domestic testing facility, it is trustworthy, so I think the price is reasonable.
3. Testing Speed
I spent anxious days waiting after reading that the timing of results varies from person to person depending on the test result content,
but if the speed testing lets you know the results about a week earlier than usual,
I think it is good for people like me who want results quickly, as it allows time to prepare emotionally.
4. Result Report
Although the result I hoped for did not come out, it served as a good basis for judgment, so I am glad I had the prenatal DNA test done.
5. Other Concerns, etc.
Since I checked and resolved any concerns or unclear points each time, there is nothing in particular.
I was able to wait from application to result report without feeling any distrust.