[Prenatal DNA Testing] \"I was amazed by the thorough report format\"
2021.10.06
This is an email from a customer in Tokyo who used our prenatal DNA testing service based on maternal blood, received on October 5, 2021.
Thank you for reporting the test results to me.
While I thought there probably wouldn't be any issues, I wanted to be certain, so I felt relieved.
I will answer the questionnaire as follows.
> 1. Customer service
> When I inquired by email about points I was unsure of, I received a prompt reply, which was great.
> 2. Testing fee
> I think it is reasonable.
> 3. Testing speed
> I would be happy if it were a little faster, but it is within an acceptable range.
> 4. Results report
> I was amazed by the thorough report format. It was very reassuring.
> 5. Other things you noticed, etc.
> Nothing in particular.
Thank you very much this time.