[Parent-Child DNA Test] \"Could you perform a triple check?\"
2021.08.06
An email from a customer in Tokyo who used our Parent-Child DNA Test (father-child) on July 17, 2021.
Thank you for your continued support.
I confirmed that the previous result was "denial," but as I am still anxious, could you perform your company's original triple check?
Thank you in advance.
Reply from seeDNA
Thank you for contacting us.
We would like to answer your question below.
If a blood relationship is denied during the testing process, we perform up to a triple check.
This process is always carried out before we report the results to the customer.
Of course, for this test as well, we performed up to a double check and triple check before reporting the results to you.
We hope this gives you peace of mind.