【Prenatal DNA Testing】\"I am so relieved that this time we received a proper, accurate result.\"

Capture image of the email received on August 19, 2020

This is an email from a customer who used our prenatal DNA testing service.

On August 19, 2020, we received an email with the following content from a customer in Fukuoka Prefecture.

Thank you for your assistance.
Thank you very much for carrying out the test this time.
Even though he is without a doubt the father, the other party demanded a test, and when we had a test done once at another company, he was determined not to be the father.
I inquired with that testing laboratory asking why such a result would come out, but they told me that since it was a result obtained through a proper method on their end, they could not say anything more, and there was nothing further I could do about it.
Wondering whether such a thing could really happen when he is undoubtedly the father, I searched various things on the internet and arrived at your website.
When I made an inquiry, you answered my questions about the other company's test result very warmly and kindly, and clutching at straws, I decided to request testing from seeDNA.
Even though I knew there was no doubt, I thought a result like the one from the previous company might come out again, and every day I felt very distressed and anxious.
I am so relieved that this time we received a proper, accurate result.
I am truly glad that I inquired with seeDNA back then.
I do not know the name of the person who assisted me at that time, but they never showed any unpleasant attitude even toward my inquiry about the other company's result, and answered all the other small details very kindly and politely, for which I am truly grateful.
I am also filled with gratitude toward everyone who carried out the testing.
Thank you so very much this time.