\"Thank you very much for the test this time.\"

Capture image of the email received on June 19, 2020

This is an email from a customer who used the Prenatal DNA Test.

On June 19, 2020, we received an email with the following content from a customer in Kanagawa Prefecture.

Thank you very much for the test this time.
Does a test result of 0% mean that this person is definitely not the important father? Is that the correct interpretation?
Is there absolutely no mistake in the test result?

◆◆◆◆Response from our company◆◆◆◆

Dear **** ****,

Thank you for your continued support.
My name is **** from seeDNA Co., Ltd.
Thank you for contacting us.

Regarding your inquiry, in the case where a negative result is obtained, to prevent human errors such as mix-ups of specimens,
another examiner performs the test once more and confirms that there has been no human testing error before reporting to you, so please rest assured.