\"Thank you for your prompt response.\"
2020.06.03
A capture image of the email we received on June 1, 2020
This is an email from a customer who used our Prenatal DNA Test.
On June 1, 2020, we received the following email from a customer in Gifu Prefecture.
I have confirmed the results.
Thank you for your prompt response.
The report came early with a 0% result, but was this result report issued after a double check had also been completed?
May I interpret this as a result that will not be overturned unless there are special circumstances such as chimerism?
I apologize for asking this after you already responded so promptly.
◆◆◆◆Our reply◆◆◆◆
Dear **** ****,
Thank you for your continued support.
My name is **** from seeDNA Inc.
I will answer your questions below.
>The report came early with a 0% result, but was this result report issued after a double check had also been completed?
>May I interpret this as a result that will not be overturned unless there are special circumstances such as chimerism?
>I apologize for asking this after you already responded so promptly.
Your understanding is exactly correct, ****.
When a negative result is obtained, we always perform a double check before issuing the result report.
This test was likewise reported only after we carried out the verification work, so please rest assured.
Thank you very much.