[Parent-Child DNA Testing] \"Thank you for contacting me with the test results.\"

Capture image of the email received on May 15, 2020

This is an email from a customer who used our DNA parent-child testing service.

On May 15, 2020, we received the following email from a customer in Nagasaki Prefecture.

To **** of seeDNA Co., Ltd.

Thank you for contacting me with the test results.

I would like to check the test results right away, but I'm having trouble

logging in.

I am sending a separate document, the login screen (PDF), so I would appreciate your help.

****　****　****　****

*********

◆◆◆◆Our reply◆◆◆◆

Dear **** ****,

Thank you for your continued support.
My name is **** of seeDNA Co., Ltd.

Thank you for contacting us despite your busy schedule.

Password: Please let us know your desired password for the reset in a reply to this email.

*Please register a password between 6 and 12 characters.
*The characters that can be used are single-byte alphanumeric characters and _ (underscore).

After we change the password on our end, we will contact you again by email to let you know that the setup is complete.
Once you receive that email, you will be able to log in to the web page.

We apologize for the inconvenience, and thank you for your understanding.