「Considering the peace of mind I gained, requesting this was the right decision.」

Capture image of the email received on February 10, 2020

This is an email from a customer who used our Prenatal DNA Test.

On February 10, 2020, we received the following email from a customer in Gunma Prefecture.

To seeDNA

Thank you for your continued support.
I am ****, the one who received the results report today.

From the time of application until the results report,
I made inquiries many times by phone and email, but each time you responded promptly and courteously. Thank you so much.

Until I received your contact today, the time felt eternally long, and I spent it in anxiety and impatience. However, receiving the report at the earliest of the scheduled dates, and it being the result I had hoped for, I feel truly relieved and saved.

Honestly, given the cost and having only online information, it was not something easy to decide on, but considering the peace of mind I gained, requesting this was the right decision.

I will not forget the mistake I made, and so that nothing like this ever happens again, I want to live with a firm awareness of myself as a wife and mother.

To everyone who was involved, thank you for your help this time.
Truly, truly, thank you so much.


*****